Adobe Reader and Acrobat Cleaner Tool

I will solve your problem on Adobe Reader. If Preview can display all the pages from the pdf file and Adobe Reader cannot, then Adobe Reader has a problem. Download the pdf file again and try to open. If it does not help, then uninstall Adobe Reader. Mac OS X does not have a uninstaller. Download AppZapper and uninstall. Sometimes, it may become impossible to uninstall or update Adobe Acrobat Reader.Adobe Acrobat Reader is a popular and a useful tool for reading documents and any Office software is incomplete without it.

The Adobe Reader and Acrobat Cleaner Tool removes a standalone installation of Reader or Acrobat, including any preferences and settings that may be preserved during a standard program uninstall.

While most installs, uninstalls, and updates operations happen without incident, there are cases where a user may not be able to complete such tasks due to some registry or file conflict on the machine. This is particularly problematic when permissions set on plist entries or files prevent the successful installation of new installs and/or updates. The Adobe Reader and Acrobat Cleaner Tool is designed to fix such issues by cleaning up corrupted installations, including removing or fixing corrupted files, removing or changing permissions registry entries, etc. The tool provides options for removing problematic Acrobat items only while leaving Reader untouched and vice versa.

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Adobe Reader DC and Acrobat DC Cleaner Tool

AcroCleaner for DC and later

This download provides the Adobe Reader and Acrobat Cleaner Tool for Windows and Mac.

IMPORTANT:
1. THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.
2.The Windows version of the tool only supports cleanup of DC products (both Continuous and Classic tracks). If you want to remove any older versions of Acrobat and Reader products then please refer to “AcroCleaner for 10.x and later”.
3. In some scenarios Cleaner tool for Windows might affect some preferences common between Acrobat and Reader. Hence it is advised that if both Acrobat and Reader products are installed on machine then the installed product be repaired after running the cleaner Tool.

Windows

Version	4
Date	June 10, 2015

Use the AcroCleaner Version 4 for DC and later on Windows to cleanup failed or partial uninstalls of DC products.

English

Download Adobe Reader DC and Acrobat DC Cleaner Tool for Windows version 4.0 (ZIP, 468 KB)

Mac

Version	1
Date	Dec 13, 2017

Use the AcroCleaner Version 1 for 11.x, DC and later on Mac to cleanup failed or partial uninstalls of of 11.x and DC products.

English

Download Adobe Reader DC and Acrobat DC Cleaner Tool for Mac version 1.0 (DMG, 416 KB)

Adobe Reader and Acrobat Cleaner Tool

AcroCleaner for 10.x and later

This download provides the Adobe Reader and Acrobat Cleaner Tool for Windows.

IMPORTANT:
THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.

Version	Preview 2
Date	June 17, 2013

Use the AcroCleaner Version 2 for 10.x and later to cleanup failed or partial uninstalls of 10.x and 11.x products.

English

Download Adobe Reader and Acrobat Cleaner Tool for Windows version 2 (ZIP, 651 KB)

AcroCleaner for 9.x

Version	Preview 1
Date	June 17, 2013

Use the AcroCleaner for 9.x to cleanup failed or partial uninstalls of 9.x products.

English

Download Adobe Reader and Acrobat Cleaner Tool for Windows version 1 (ZIP, 614 KB)

User Instructions

Follow either the User Interface Workflow or the Command Line Usage instructions below to use the Adobe Reader and Acrobat Cleaner Tool. Once you are done, please send us your comments and let us know about your experience.

Windows

User Interface Workflow

Do not proceed if you installed Acrobat or Reader as part of Creative Suite. This tool can only be used with standalone versions of Acrobat and Reader.
Double click the AdbeArCleaner.exe file.
Verify you want to continue, and choose Next.
Accept the EULA and choose Next.
Choose the standalone product to clean and choose Next.
- If the product to be cleaned is installed on the machine, tool directly proceeds to cleanup.
- If the product is not found, then Acrobat/Reader is cleaned from default installation location at ProgramFilesFolderAdobeAcrobat *.* folder. The user is also given an option to select and add any other additional installation.
If more than one product is detected, choose which product to remove and whether or not to remove any files that may be shared between Adobe Reader and Acrobat.
Choose Clean Now. Cleanup begins.
When finished, restart the machine.

Command Line Usage

Do not proceed if you installed Acrobat or Reader as part of Creative Suite. This tool can only be used with standalone versions of Acrobat and Reader.
Open a command prompt.

Run tool with the desired command line parameters as follows:

ProductId	Identifies the product: 0 = Acrobat (Default) 1 = Reader
InstallPath	Specifies the product installation path. Default = the product’s default location; e.g. C:Program Files (x86)AdobeReader 10.0. You must use this parameter when using ScanForOthers = 0.
CleanLevel	Specifies the level of cleanup; i.e. shared components should be cleaned or not: 0 (Default) = clean only components for the selected product. 1 = clean components for the selected product as well as shared components.
ScanForOthers	Specifies whether to search for and delete only the installation directory identified by InstallPath or all directories on the machine: 0 = Search for and delete only directories found on the path specified by the InstallPath parameter. 1 (Default) = Search for and delete installation directories system wide. This search includes non-default paths as well as default paths such as C:Program FilesAdobeAcrobat 10.0.
/?	Invokes the tool’s Help; for example: AdbeArCleaner.exe /?

Mac

User Interface Workflow

Double click to mount the AdobeAcroCleanerTool.dmg
Double click the file: AcroCleanerTool.app
Verify you want to continue, and choose Next.
Accept the EULA and choose Next.
Choose the product to remove and click Next.
Applications found installed are listed separately for both Acrobat and Reader. By default, all the listed applications will be selected for clean-up. Following buttons below the lists can be used to customize the list.
Remove button: Sele

Adobe Reader X For Mac Uninstall